Responsible Gaming

At wjet2 Responsible Gaming
Keep it fun, know your limits

Gaming should be a form of entertainment — not a source of stress or financial loss. wjet2 believes every player's safety and wellbeing comes first. On this page you'll find a complete responsible gaming guide, tools for self-assessment, and information on where to get help.

Last Updated: June 2026 Read time: 6 minutes 18+ Only
18+
Age Limit is Mandatory
24/7
Support Always Available
5
Protection Tools Available
100%
Data protected & private

Our Responsible Gaming Tools

Wjet2 puts you in full control — keeping your gaming experience safe

Set a deposit limit

Set a daily, weekly, or monthly limit on how much BDT you deposit in advance. No transactions beyond that limit will be possible. Limit reductions take effect immediately; increases take effect after 72 hours.

Session Time Limits

Set a limit on how long you play in one sitting. Once that time is up, wjet2 will automatically alert you and log you out if needed. Long sessions can increase stress, so taking breaks is important.

Cooldown break

Take a voluntary break from 24 hours up to 6 weeks. Your account will be temporarily deactivated during this period. Use this option when you need time to make a more considered decision.

Self-Exclusion

Close your account for anywhere between 6 months and 5 years, or permanently. While self-exclusion is active, you will not receive any promotional emails or advertisements. This is our strongest available protection tool.

Gaming history & statistics

View your full gaming history, win/loss records, and spending at any time. Reviewing your own habits makes it easier to make informed decisions.

Age Verification & Identity Confirmation

Only players aged 18 and above may play at wjet2. Date of birth is verified at registration, and additional KYC documents may be requested in suspicious cases.

1 What is responsible gaming?

Responsible gaming means treating gaming as a healthy form of entertainment — where spending, time, and emotions all remain within your control. wjet2 believes that building a culture of responsible gaming is the shared duty of both the platform and its players.

When online gaming or betting is purely for enjoyment, it can be a great part of life. But when it turns into an obsession, it can harm your family, finances, and mental health. That's why wjet2 treats responsible gaming as one of its core principles.

Responsible gaming means not chasing losses with bigger bets, keeping a clear head when making decisions, and having the courage to stop when you feel it's time. wjet2 supports that courage and provides all the tools you need.

Keep in Mind

Gaming is entertainment — not a reliable source of income. Each session, only spend what you can afford to lose without it affecting your daily life.

2 Why responsible gaming matters

Online gaming is growing rapidly in popularity across Bangladesh, with millions of people spending time on various platforms every day. At the same time, a lack of awareness is leading some users into financial and mental health difficulties. wjet2 does not want any of its users to end up in that situation.

Practicing responsible gaming makes the experience far more enjoyable, because you know you're in control. If you lose, it's within a limit you planned for — so the stress is much lower. Wins feel great, and losses are something you can handle.

  • Your financial security stays intact — household money is never put at risk.
  • Family relationships stay intact — no need for secrets or lies.
  • Your mental health stays in good shape — reducing the risk of anxiety and depression.
  • Your professional life stays on track — you can focus at work.
  • Gaming remains enjoyable in the long run — your budget doesn't run out.

3 Warning signs of gambling addiction

Gaming addiction doesn't happen overnight — it builds gradually. If you notice any of the signs below, it's time to pay attention. These are not signs of weakness; recognizing them and seeking help is the smart thing to do.

Warning Signs

If you notice two or more of the following signs in yourself, please reach out to us.

  • An intense urge to keep coming back to "win back" lost money.
  • Hiding the amount of time or money spent on gaming from family or friends.
  • Feeling angry or restless when asked to stop gaming.
  • Placing bets using household funds or borrowed money.
  • Continuing to play while neglecting work, studies, or family responsibilities.
  • Sleep problems, loss of appetite, or increased irritability.
  • Thinking about gaming constantly — unable to focus on anything else.
Important

Recognizing these signs is the first step toward addressing the problem. The wjet2 support team will help you in complete confidence.

4 Self-Assessment

Take a moment to reflect on the questions below. This isn't a formal test — it's simply a way to become more aware of your own habits.

1. Have you ever spent more time or money than you originally intended?
Never Sometimes Often Always
2. After a loss, have you ever chased your losses by placing even more bets?
Never Once or twice Sometimes Multiple times
3. Have you neglected family or work responsibilities because of gaming?
No, never Once Happens Sometimes Yes, Often
4. Do you feel restless or irritable when you are not gaming?
No Rarely Sometimes Yes, Clearly
Results Analysis

If "Sometimes" or "Often" appears across multiple answers, start using wjet2's protection tools and contact our support team if needed.

5 How to Use the Protection Tools

Wjet2's protection tools are easy to access right from your account settings. Here's a step-by-step guide.

1
Log in to your account
Log in to your wjet2 account and click the profile icon in the top right corner.
2
Open the Responsible Gaming menu
Go to Settings → "Responsible Gaming" section. All protection tools are available there.
3
Set Your Preferred Limits
Choose whichever you need — deposit limit, session time, or cooldown — and enter the amount or duration.
4
Confirm
Save your changes. Limit reductions take effect immediately. Requests to increase limits take effect after 72 hours — giving you time to reconsider.
5
Contact Support for Self-Exclusion
For long-term or permanent self-exclusion, contact our 24/7 support team and they will act promptly.

6 Safe & Responsible Gaming Tips

These tips, gathered from experienced gamers, will help enhance your gaming experience and build responsible gaming habits.

  • Set your budget in advance: Decide in advance how much BDT you'll spend on gaming each week or month — and stick to it.
  • Be prepared to lose: Never bet money you can't afford to lose. Gaming always carries risk.
  • Take regular breaks: Take at least a 10–15 minute break every hour. Get up, walk around, and drink some water.
  • Don't play when you're upset or under the influence: Stress and alcohol impair your judgment and decision-making ability.
  • Know when to stop a winning run: Even on a winning streak, don't keep playing past your limit — luck doesn't always go one way.
  • Don't treat gaming as a profession: Responsible gaming means playing for entertainment — not as a regular source of income.
  • Set a timer: Use your phone's timer or wjet2's session limit feature — it helps you keep track of time.
  • Stick to your sleep and meal schedule: Skipping sleep or meals for gaming is harmful to your health.
Pro Tip

Before every gaming session, ask yourself: "How long will I play today, and how much BDT will I spend?" Deciding on these two things upfront makes responsible play much easier.

7 Protecting Family & Children

Wjet2 strictly ensures that no minors (under 18) can access their platform. That said, adults in the household share this responsibility too.

  • Never share your wjet2 account password with anyone.
  • Do not leave gaming apps or websites accessible to children.
  • Use parental control software on your devices.
  • If you feel a family member is spending too much time on online gaming, have an open and honest conversation with them.
  • If you have any concerns, let wjet2 support know — we'll investigate and take the necessary steps.

If you suspect a family member is struggling with a gambling problem, encourage them with empathy — not blame — to seek professional help. Addiction is a mental health condition, not a matter of willpower.

8 Where to Find Help

Asking for help takes courage. wjet2 is always here for its users. If you feel that gaming is having a negative impact on your life, reach out through any of the options below.

wjet2 Live Support
Chat with our team via 24/7 live chat. Full confidentiality guaranteed.
Contact us by email
[email protected] — Share the details of your situation and we'll get back to you.
Mental Health Professional
Speak with a professional counsellor or psychologist. Reach out to the National Mental Health Helpline.
Family & Friends
Open up to someone you trust about how you're feeling. Don't fight this alone — share with the people close to you.

9 Frequently Asked Questions (FAQ)

No, setting limits does not close your account. You simply play within the limits you've chosen, which makes your account safer. Only choosing self-exclusion will temporarily or permanently deactivate your account.

A request to increase your deposit limit takes 72 hours (3 days) to take effect. This delay is intentional — so you can make a considered decision rather than an impulsive one. Reducing your limit takes effect immediately.

No. While self-exclusion is active, wjet2 will not send any promotional emails, bonus offers, or advertisements. Your information remains fully protected during this period.

Contact wjet2 support right away. We'll review the relevant transactions and take appropriate action. In the meantime, change your password and enable parental controls on your device.

Yes. The World Health Organization (WHO) and international psychological associations recognize gambling addiction as an established mental health condition. It is treatable, and with the right support, full recovery is possible.

Absolutely not. Age verification is mandatory during registration at wjet2. Users under 18 are not permitted to create an account. In suspicious cases, additional identity verification is carried out and accounts may be suspended if necessary.
Start Safe Gaming

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Join wjet2 and enjoy a safe, fun, and responsible gaming experience. Our protection tools are always there for you.

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